Our Story

We are a Winnipeg company who has been surpassing our client’s expectations and goals for the past 30 years.

Our Customer Service Representatives effectively and politely respond to customer queries, access customer accounts and update them as needed.  Customer Service and Retention are our specialties.

We utilize a proprietary Contact Center platform which features voice, email and chat.

Our Representatives are polite, courteous, professional, mature and dedicated.  They speak perfect English with some who are fluent in French.

Grammar, diction, voice tone and inflection are mandatory skill sets. As is common sense. 

We stress first call resolution.  

Our investment in technology and people sets us apart.