CRM Specialists

We excel at interacting with Newspaper subscribers.

Our agents utilize voice inbound calls, web chat and email to provide courteous and professional service for our customers.

We perform:

• Inbound Customer Service

• Outbound Subscriber Retention

We are not the average call centre!

Our interview process is thorough.  Prospective staff are vetted and are tested on their abilities.

We advance from within where possible and train our Representatives thoroughly to ensure their success.

We understand that our employees have families and responsibilities and provide a degree of flexibility in scheduling. However we require punctuality and attendance.

We offer full time and part time employment.

Our office is centrally located 5 minutes from the Forks with free parking. Our staff are friendly and helpful and we are truly a wonderful company to work for!

Our agents don’t have to worry about job security, either. We’ve been in business for 30 years!

We adhere to all FTC, CRTC and DNC guidelines and are PCI Compliant.